01 The challenge
The Indianapolis legal market is one of the most competitive in the Midwest. This firm had a respectable website and a strong record in the courtroom, but online they were invisible. For more than a year they had been stuck on page four of Google for "personal injury lawyer Indianapolis," the single search that mattered most to their growth, while larger, less experienced firms with bigger marketing budgets sat at the top.
They were getting roughly 16 case inquiries a month through their website, far below their capacity, and most of those came from referrals rather than search. They had been burned before by an agency that promised rankings, delivered a confusing dashboard, and never showed any actual work. They wanted two things: real first-page rankings, and proof of exactly what was being done to earn them.